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Mark your answer on your answer sheet.
Mark your answer on your answer sheet.


Bài nghe

5. Who is giving this talk?
6. What does the speaker request the listeners do?
7. What is going to happen next?


8. The flu epidemic will probably _____ an increased demand for over-the-counter remedies.
9. The _____ of answering each telephone call on the third ring requires a dedicated receptionist.
10. A processing fee of $3. 00 will be added to _____ received by telephone.


Bài đọc

Questions 11 - 13:

Đoạn văn:

Living Interiors - Home renovation made easy!

Living Interiors is the one-stop shop for all your building and renovating needs! Those searching for inspiration or basic advice on how to enhance the look of their home should look no further than Living Interiors' specialist Renovation Consultants. Our consultants are all friendly, highly-trained professionals _____(1) have a great deal of knowledge and expertise.

On the other hand, Living Interiors also has plenty to offer more _____(2) renovators as well. With top quality and reasonably priced building materials, paint and wallpaper, interior fabrics and accessories, builders and experienced home renovators won't need to look anywhere else!

Living Interiors is the place to go for renovators _____(3) of innovative ideas, useful advice and affordable materials. Visit your local Living Interiors today!

11. (1)
12. (2)
13. (3)


Bài đọc

Questions 14 - 16:

Đoạn văn:

Fax Cover Sheet

Date: August 15th, 2004
Time: 9:55 a.m.

To: Saul Leganza, Guzzi Imports
Fax: [345] 123-5668

From: Peter Brown, Mel-Mart Superstore
Fax: [336] 999-7356

This is just to confirm that I received your phone message. My flight to California has been canceled because of bad weather. I will now be leaving Denver and arriving at Los Angeles International Airport on United Flight 77 tomorrow. I am sorry for any trouble this will cause you. Hopefully we can reschudule our meetings for the 17th. I have attached my new itinerary. Please call me if you have any questions; otherwise, see you soon!

14. Where is Mr. Brown now?
15. Why did Mr. Brown send this fax?
16. When will Mr. Brown arrive in Los Angeles?


Bài đọc

Questions 17 - 21:

Đoạn văn 1:

36 Young Street
April 23rd, 2006

Margaret McCarthy
84 Martins Street

Dear Ms. McCarthy,
Thank you for your recent inquiry about PowerGen Electricity. I apologize for not replying sooner. However, we have been having some trouble with our customer address database. This problem has now been resolved and I am pleased to answer your questions.

In your letter, you asked for advice on how to cut your electricity bill. We are aware that our customers want to find the most efficient, yet economical ways to use electricity in their homes. You might be surprised to learn that cutting down on electric costs is easy to do. I am enclosing a chart of the average enegry costs of most major home appliances. All you need to do is look at the chart, work out how many hours you use an item in an average week, then multiply that number by cost per hour. If you do this for each item on the list, you can calculate your monthly charge.

e.g. If you use your washing machine every day for one hour, you will need 17 cents per week. To reduce costs, wait till you have enough clothes for a full load. You could cut as much as 5 cents. This may not sound like much, but imagine reducing the time for every appliance. The total savings will add up. I hope this helps you.

Aian Bredhurst

Đoạn văn 2:

Use the chart below to work out your monthly usage. We have listed the most common household appliances that most people use on a regular basis.


Computer w(Monitor, Printer)
Electric Blanket (125 watt)
Hair Dryer
Washing machine
Microwave oven
Average Energy Cost

4 cents/week
77 cents/week
1 cents/hour
9 cents/hour
11 cents/10 hours
16 cents/10 hours
22 cents/10 hours
2 cents/hour
2 cents/hour
12 cents/hour
11 cents/hour

17. Who would be interested in this chart?
18. Which appliance uses the least energy?
19. What kind of company is probably Powergen?
20. Which of the following appliances is NOT mentioned in the text?
21. How much cheaper is using an oven than a microwave oven?

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