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Mark your answer on your answer sheet.
Mark your answer on your answer sheet.


Bài nghe

5. Why did Lisa quit her old job?
6. When did she apply for a job?
7. What is true about Lisa's new job?


Bài nghe

8. What will happen next?
9. When will there be an interview with Mr. Howard?
10. What is Mr. Howard's job?


11. Please take a look at some of the sample designs and do not hesitate to _____ me directly with any questions.
12. The unions requested that they be offered _____ pay increases equaling about 40.000 dollars a year.
13. Participants in the Mumbai Business Seminars must pay a small fee to cover the cost of materials and _____


Bài đọc

Questions 14 - 16:

Đoạn văn:

In order to stay competitive in today's market, companies must continually work to develop new products. Through _____(1) research, a company can ascertain what consumers are interested in buying.

Then products that match those interests can be developed. Nothing should _____(2) about consumer interests.

Product developers need _____(3) all the data carefully before spending money on a new product.

This is only logical. Consumers will buy products that meet their needs and desires. The money and effort spent on market research will be repaid many times over by a product that sells well.

14. (1)
15. (2)
16. (3)


Bài đọc

Questions 17 - 19:

Đoạn văn:

From: Poturalic, Nerina []
Sent: Thu 1/24/2008 4:31 PM
To: Our mailing list
Subject: Speech Modification Private Tutoring

Cartus, a leading provider of speech training, is urgently seeking a speech trainer to assist one of our customers who has recently moved to Manhattan.

As a Cartus speech trainer, you should have at least two years' experience teaching private students. An advanced degree in Applied Linguistics, MA TESOL, or a related field is preferred.

If hired, you will work as an independent contractor on an as-needed basis and according to your availability. There is no minimum number of hours you must work, but we expect our trainers to work with the customer to accommodate his/her needs, both linguistically and logistically. You will be paid an hourly rate of $ 40-45 for teaching as well as be provided reimbursement for transportation and materials.

We are willing to negotiate a schedule according to your availability. Please send a cover letter, résumé, and your preferred work schedule to the e-mail address provided. Only successful candidates will be contacted.

Thank you,

Nerina Poturalic
Language Projects Intern
20 N. Wacker Drive, Chicago, IL 60606

17. What kind of job is offered in the advertisement?
18. What is NOT stated about the work if one is hired?
19. What does the compensation NOT include?


Bài đọc

Questions 20 - 24:

Đoạn văn 1:

Advanced Financial
244 Harbor Rd.
Portland, ME

June 22, 2007

Dear Mr. Benson,

I have written to you several times over the past two months requesting an explanation on why you have failed to bring your account with us up-to-date.

By ignoring these requests, you are damaging the excellent credit record you had previously maintained with our company. In addition, every month that you fail to pay your account, you receive a $25 late payment fee. As of the date of this letter, your account balance is $235.04.

Unless I hear from you within ten days, I will have no other choice but to turn your account over to a debt collection agency. I am sorry that we must take such drastic action but I am afraid you leave us no choice. You can preserve your credit rating by sending us a check for the amount stated above.


Ross Gunter
Director of Accounting
Advanced Financial

Đoạn văn 2:

Advanced Financial
244 Harbor Rd.
Portland, ME

July 8, 2007

Dear Mr. Benson

Thank you for your letter. You deserve an explanation for what went wrong in our accounting department, and I hope that this letter will help resolve our recent error. It has taken a lot of time to find out what happened, so please accept our apologies for the delay in this response.

A thorough look at our records revealed that we did receive your April payment on time, as you stated in your letter of June 25. However, it was credited to an account which bears a similar name to yours. Therefore, we began sending you our standard notices requesting payment, in keeping with our routine policy.

I am sorry for all the distress we have caused you. You have been a valued customer of ours for a long time and we appreciate your understanding. To express our sincerest apologies, we would like to send you a $175 gift certificate to The Wilson Spa and Massage Center.


Ross Gunter
Director of Accounting,
Advanced Financial

20. What is the purpose of the first letter?
21. In the first letter the word "drastic" in paragraph 3, is closest in meaning to
22. What problem did the accounting department discover?
23. How does the company apologize for their mistakes?
24. What can be inferred about Mr. Benson?

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