Đề luyện thi TOEIC ngắn: Đề ngày 06/03/2017

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PART 1

1.
2.

PART 2

3.
Mark your answer on your answer sheet.
4.
Mark your answer on your answer sheet.

PART 3

Bài nghe

5. What are the man and woman discussing?
6. What color did the manager select?
7. Why does the man think it is a good idea?

PART 4

Bài nghe

8. What does Great America sell?
9. How much does the island paradise trip cost?
10. Who can get a discount?

PART 5

11. _____ in the field of neurobiology consider Dr. Patterson's study inconclusive because of its limited sample size.
12. All of my students appreciate the _____ of English learning.
13. Hillary is much too _____ about her clothes.

PART 6

Bài đọc

Questions 14 - 16:

You may wish to modify an employee's contract of employment as the nature of your business changes or you undergo changing economic circumstances, whichever it may be for you.

Please make sure you _____ yourself thoroughly with the details of the existing contracts
14.
before considering _____ modifications you want to make.
15.

And discuss any changes with your employees, fully explaining the reasons for any planned change and take into _____ the influence of the modifications on them.

16.

PART 7

Bài đọc

Questions 17 - 19:

Đoạn văn 1:

Christmas Gift Wrap

In celebration of the coming holiday gift-giving season, we are pleased to announce the following special offer. Beginning December 1st, all mall customers spending at least $50 at any store are eligible for free gift wrapping during this holiday season. Just bring your gifts and sales receipts to the fourth floor of Clifford's Family Mall, and we will wrap your gifts free of charge. This free offer is only available during weekdays. A small fee will be charged for gift wrapping on weekends. Please, only three packages per customer, per day. No packages over fifty pounds. Offer expires December 24th.

17. When is the free gift wrapping offer valid?
18. How many gifts per customer can be wrapped each day?
19. When does this offer end?

Bài đọc

Questions 20 - 22:

Đoạn văn 1:

May 19

Customer Services Office
WorldTravel Limited
25 Cramden Road
London

To Whom It May Concern:
I spent most of the last two days calling your customer service lines in an effort to resolve this situation (see my customer reference number, A802234-202), but I have gotten nowhere.
So, I'm writing in the hopes that this letter will get into the hands of a more effective person. I'm really hoping you can help me.
On Monday, May 16th, I was in the airport checking my baggage for a flight to Amsterdam, and the young man who was helping me - James Strathcona was his name - tore the handle off my suitcase when he was lifting it onto the conveyor belt. I have since inquired as to how much it would cost to fix and was told it would be at least US$45.00. I have enclosed a photocopy of the quote from the repairman.
On principle, I really feel these repairs ought to be paid by WorldTravel, as the damage was done while one of your people was handling my luggage. However, I am being given the run-around by your customer service staff whenever I call. One young man was even so bold as to suggest that the suitcase was probably worn out and ready to break anyway. I assure you that this is not true: I only recently bought the set, and the only reason it was broken was that it was handled with excessive force.
In all other dealings I've had with your company, I have had very positive experiences and I have no wish to fly with another airline.
I look forward to hearing from you soon, and I very much appreciate your help.

Yours faithfully,

Edith Smallwood

20. What is the purpose of the letter?
21. What was the Customer Service department's response to Ms. Smallwood's claim?
22. Why did Ms. Smallwood go to see a repairman?

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