Đề luyện thi TOEIC ngắn: Đề ngày 14/09/2017

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PART 1

1.
2.

PART 2

3.
Mark your answer on your answer sheet.
4.
Mark your answer on your answer sheet.

PART 3

Bài nghe

5. What type of business is being talked about?
6. How did the man learn about the business?
7. What did the woman like about the business?

PART 4

Bài nghe

8. Where was the dog lost?
9. What color is the dog?
10. How much money will be given for help in finding the dog?

PART 5

11. Please note that Del Electronics is not responsible for any damage which is caused by misuse, improper management, or _____ negligence.
12. Simply that you're going to be _____ for work.
13. The Education Board voted _____ to increase the funding available for building projects at local schools.

PART 6

Bài đọc

Questions 14 - 16:

More and more people are choosing to become professional chefs. The number of students enrolled in culinary shools is growing every year. People choose this career for different reasons. Some _____ to a cooking career because of a love of food.

14.

Others find that cooking is the perfect _____ for their creativity.

15.

People traditionally think of Paris as the city where professional chefs are trained. However, fine culinary schools can be found all over the world. The _____ of a cooking career are great, but there are also many rewards.

16.

PART 7

Bài đọc

Questions 17 - 18:

Đoạn văn 1:

People with a flexible schedule are needed to work at a local hotel. In order to keep up with the increase in customers we receive during the summer holidays, Sparton Hotel is looking for individuals who can work in a variety of positions, including cleaning services, restaurant staff, and hotel reception. All candidates must be available to work seven days a week. No experience in the hospitality business is required, but a college degree and at least 2 years' work experience in the customer service industry is preferred. Interested individuals should fax a copy of their resume, along with a cover letter and one letter of recommendation, to our main offices. The fax number is 1-555-3269. Successful applicants will be contacted by telephone to schedule a personal interview. Compensation depends on the candidate's work experience and interview evaluation.

17. Why does the hotel require more staff?
18. What is the requirement of the job?

PART 7

Bài đọc

Questions 19 - 23:

Đoạn văn 1:

To: Helen Blithe
From: [email protected]
Date: August 18th at 16:45
Re: RE: Extremely dissatisfied!
Attachment: electroland_refundpolicy.doc

Dear Ms. Blithe,
Thank you for your e-mail of August 17th. We have investigated your complaint with the staff members of Electro-Land in Torrance (Redondo Blvd.branch). Unfortunately, we are unable to comply with your request for a refund and must uphold the decision made by the sales clerk that you dealt with at the store. She was following company policy.
I have attached a copy of our refund policy for your review. This would also have been printed on the back of your receipt. As you can see in point 4, we are not able to offer refunds on software that has been opened if you do not have the original receipt. I hope you can appreciate that, once the product is opened, it cannot be resold, and is therefore valueless to us.
In addition, I understand from your e-mail that your computer did not have the minimum requirements to run the software, so you could not use it. However, the minimum system requirements are listed by the manufacturer on the outside of the box the software came in. So, you did not have to open the box to find this out.
We regret this situation and hope to continue to serve you in the future.

Đoạn văn 2:

Electro-Land Refund Policy for Electronic Games and Computer Software

1. If you have your receipt and the package has not been opened (the security seal is unbroken), we will offer you your choice of a refund or an exchange coupon.
2. If you do not have a receipt and the merchandise has not been opened (the security seal is unbroken), you will be offered an exchange coupon. Cash refunds are not available in this case.
3. If the package has been opened (the security seal is broken) and you have a receipt, you will be offered a refund or exchange only if the item is defective or unfit for the intended purpose.
4. If you do not have a receipt and the merchandise has been opened (the security seal is broken), no refund or exchange is permitted.
An Exchange Coupon can be redeemed at any Electro-Land store for any purchase of (where applicable) a repair of the item. This coupon can be used to replace the returned merchandise with either the same item or an alternative of your choice. The value of the exchange coupon will be the system price of the returned merchandise on the day of the return. You will be requested to produce suitable identification, such as a Driver's License, or any other form of identification that contains your name, address, signature and photo will also be accepted.

19. Who sent the e-mail?
20. What is included with the e-mail?
21. Why did Ms. Blithe want to return the product?
22. Why is the store unable to give a refund or exchange coupon to Ms. Blithe?
23. What would have happened if Ms. Blithe had had her receipt and the box had not been opened?

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