Đề luyện thi TOEIC ngắn: Đề ngày 14/08/2017

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PART 1

1.
2.

PART 2

3.
Mark your answer on your answer sheet.
4.
Mark your answer on your answer sheet.

PART 3

Bài nghe

5. Where is the file?
6. What specific files does the man wish to see?
7. What does the woman suggest?

PART 4

Bài nghe

8. If there is a fire, what should you do?
9. When outside, where should you wait?
10. How often will the fire drills be held?

PART 5

11. If the student _____ for tomorrow's exam, she'll be more confident.
12. To create our financial strategy, our consultant took the experiences of similar businesses and _____ relevant outcomes to ours situation.
13. WorldSport.com keeps you updated on all the _____ sports news from around the world.

PART 6

Bài đọc

Questions 14 - 16:

To: Sue Evans
From: Ron Smith
Subject: lunch tomorrow

Sue,

George will be out of the office all week, so it will _____ you to order the lunch for tomorrow's staff meeting.
14.
We always order from Sam's Deli. We'll need enough for 15 people. Look at their list of sandwiches and order three or four different kinds. _____ them to send a variety of desserts, too. People always like a sweet treat with their meal.
15.
Please make sure that the food _____ by noon tomorrow.
16.

PART 7

Bài đọc

Questions 17 - 18:

Đoạn văn 1:

Returns Policy

Chafeton Camera Supplies welcomes the return of any of our products within thirty days of purchase. In order to receive a full refund, you must bring your receipt. Returns without a receipt can only be exchanged for store credit.
Important: All returns must be accompanied by the factory packaging and in perfect condition. Returns will not be accepted for any products that were damaged by the customer.

17. How quickly must customers bring products back to the store?
18. What kinds of returns are NOT accepted?

PART 7

Bài đọc

Questions 19 - 23:

Đoạn văn 1:

25 Gunter Rd.
Philadelphia, PA
06578

May 22, 2007

Mr. Daniel Gorman, Office Manager
TSC Investments
76 Washington Rd.
Philadelphia, PA

Dear Mr. Gorman,

This letter is to advise you that, for a limited period of time, Budget Office Supplies (BOS) is reducing prices on certain items in our catalog. Take a moment to review the enclosed catalog. I have circled in red ink the items that are temporarily reduced. You should really take advantage of these prices.

If you wish to order large quantities or make special shipping arrangements, please give me a call and we will try to work out mutually acceptable terms and conditions. Did you now that Budge Office Supplies also offers an express delivery service, which means that you can order an item from the catalogue and receive it in less than two days? This service is free for all orders of $200 or more. Plus, you can feel safe placing an order with our company: we have never received a customer complaint.

In any event, get your order in now, as these prices are only in effect until June 23. I hope you can benefit from these discounts.

Sincerely,
Scott Tuttle
Sales Director

Đoạn văn 2:

Attn: All BOS employees

On June 15 we received a negative letter form one of our most valued customers, GMS Printers. The company ordered two new SP Laser jet printers from our catalogue on May 29 and requested the free express delivery service. Unfortunately, the printers did not arrive until June 6. Due to the shipping delay, the company lost a deal with a key client because it was unable to produce a report on time. As you can imagine, GMS Printers is not very happy with our service. It has returned the printers and asked for a full refund. The managers have investigated the shipping delay and discovered that an employee failed to enter the order into our database correctly. To prevent this problem from happening in the future, the managers have decided to implement a system of double-checking order. Starting immediately all orders must be entered into the database and then confirmed by a supervisor before they are sent. Let's make sure our work is as efficient and reliable as it can be.

19. What is included with the letter?
20. How could someone arrange for special order to be shipped?
21. Which of the following is TRUE about the order discussed in the memo?
22. What happened as a result of the delay?
23. Why did Budget Office Supplies decide to introduce the new system?

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