From: Mary Helmsford
To: Linda Watercrest
As you requested, I am writing to provide you with some more information about the conference at the end of the month. It will be held at the Gillmor Conference Center in San Francisco, California, on Saturday, May 14th.
The conference is a great way for New Media Inc. employees to meet other people in the entertainment industry. The conference schedule is as follows:
8:00-10:00 A.M. "Understanding the Customer" presented by market analyst, Richard Preyer
10:15-12:00 A.M. "Making an Effective Presentation" presented by CEO of Anderson Entertainment, Brian Thompson
12:00-1:00 P.M. Free lunch
1:30-3:30 P.M. "Increasing Productivity" presented by Director of Sales at Phillip Mortin Media, Bob Ross
3:45-5:45 P.M. "Future Trends in the Entertainment Industry" presented by Phillip Trent, author of "The 10 Most Successful Media Companies"
5:45-6:00 P.M. Closing remarks by Samuel Wright, conference coordiantor
Please note that New Media Inc. will pay for the registration fee, accommodation, and all meals. Employees are expected to pay for transportaion to and from the conference. I hope you find this information helpful.
Director of New Media Inc.
From: Linda Watercrest
To: All employees
Hi, everyone! I am just writing to inform you that there has been a slight schedule change for the conference on Saturday. You may have already heard it on the news, but Richard Preyer suffered a heart attack on Thursday night and is recovering in Mercy Hospital. Unfortunately, he will not be able to give his presentation as planned. I have been informed by the conference coordinator that Michel Tupper, the Director of Customer Relations at Fleet Media, will be presenting instead. He will talk about his 20 years of experience dealing with customer complaints under the title of "How to Satisfy the Customer." Also, if you have any speial meal requests for the conference, please contact Mary Helmsford at 895-326-6547 by May 4th.